Privacy Policy
Last Updated: August 28, 2026
1. Introduction
Welcome to ReelLove.
This Privacy Policy explains how ReelLove (“ReelLove,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit reellove.info, join our beta or waitlist, submit a creator or career form, participate in beta or early-access experiences, communicate with us, or otherwise interact with websites, applications, features, content, or services that link to this Privacy Policy (collectively, the “Services”).
By using the Services, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
The information we collect depends on how you interact with ReelLove.
Information You Provide to Us
We may collect information that you voluntarily provide, including:
Contact information, such as your name, email address, and phone number.
Beta and waitlist information, such as information you provide when joining the ReelLove beta, waitlist, mailing list, or other early-access program.
Creator and career information, such as your name, email address, phone number, role or area of interest, professional background, portfolio information, social media profiles, links to your work, information about yourself, and information about what you would like to create or work on with ReelLove.
Creative materials, such as descriptions, pitches, concepts, portfolios, artwork, writing samples, videos, or other materials you voluntarily submit to us.
Communications, including information you provide when contacting ReelLove by email, submitting feedback, reporting a problem, or otherwise communicating with us.
Feedback, such as survey responses, beta feedback, bug reports, feature requests, suggestions, and other comments about ReelLove.
Please do not provide sensitive personal information that we have not specifically requested.
3. Information Collected Automatically
When you access our website or Services, we and service providers acting on our behalf may automatically receive certain technical information.
Depending on the technologies enabled on the Services, this may include:
IP address;
browser type and version;
device type;
operating system;
referring and exit pages;
pages or features viewed;
approximate location derived from an IP address;
dates and times of visits;
interactions with the Services; and
diagnostic, performance, and error information.
We may use cookies and similar technologies where applicable to provide, secure, understand, and improve the Services.
We do not use this information to attempt to determine your precise physical location unless we specifically disclose otherwise.
4. How We Use Information
We may use information we collect to:
provide, operate, maintain, and improve ReelLove;
manage beta, waitlist, and early-access programs;
determine eligibility for or provide access to beta features;
communicate with you about beta access and launch updates;
process and review creator, career, contractor, or other professional submissions;
respond to questions, support requests, and other communications;
evaluate feedback, bug reports, and feature requests;
develop and improve our products, content, features, and user experience;
understand how visitors interact with our Services;
maintain the security and integrity of the Services;
detect, investigate, and prevent fraud, abuse, security incidents, and other harmful activity;
comply with applicable laws and legal obligations;
enforce our Terms of Service and other policies; and
protect the rights, safety, and property of ReelLove, our users, and others.
We may also use information for another purpose that we disclose when the information is collected or with your consent.
5. Beta and Waitlist Communications
If you join a ReelLove beta, waitlist, or similar program, we may use the contact information you provide to send you communications related to ReelLove.
These may include beta invitations, access information, launch announcements, product updates, important service information, and other communications related to the program you joined.
Where required, you may unsubscribe from promotional email communications by following the unsubscribe instructions included in the email.
Even if you unsubscribe from promotional messages, we may still send non-promotional communications when appropriate, such as responses to requests you send us or important information about a Service you are participating in.
6. Creator and Career Submissions
If you submit information through a Work With Us, Build With Us, creator, career, or similar form, we may use the information to:
review your submission;
evaluate whether there may be an opportunity to work together;
review your experience, portfolio, creative interests, or qualifications;
contact you regarding your submission;
coordinate interviews or further discussions; and
maintain appropriate records relating to submissions and potential professional relationships.
Submitting a form does not guarantee that ReelLove will contact you or offer you an opportunity.
Please see our Terms of Service for additional provisions concerning ownership of creative materials submitted to ReelLove.
7. How We Disclose Information
We may disclose information in the circumstances described below.
Service Providers
We may provide information to companies that perform services on our behalf, such as providers of:
website hosting and development infrastructure;
databases and cloud storage;
email delivery and communications;
website forms;
analytics and performance monitoring;
security and fraud prevention; and
other technical or operational services.
These providers may process information as necessary to provide their services to us.
For example, ReelLove currently uses third-party infrastructure and services to operate portions of its website, receive form submissions, store submitted information, and deliver email communications.
Legal and Safety Reasons
We may disclose information when we reasonably believe doing so is necessary to:
comply with applicable law, regulation, legal process, or governmental request;
enforce our agreements or policies;
investigate suspected fraud, abuse, security issues, or illegal activity;
protect the rights, property, or safety of ReelLove, our users, or others; or
establish, exercise, or defend legal claims.
Business Transactions
If ReelLove is involved in a merger, acquisition, financing, reorganization, sale of assets, incorporation into or acquisition by another business, or similar transaction, information may be disclosed or transferred as part of that transaction, subject to applicable law.
With Your Direction or Consent
We may disclose information when you direct us to do so or otherwise consent to the disclosure.
8. Selling and Sharing Personal Information
ReelLove does not currently sell personal information for money.
We also do not currently use personal information collected through our beta, waitlist, or creator/career forms for cross-context behavioral advertising.
If our practices change in a way that creates additional rights or obligations under applicable privacy law, we will update this Privacy Policy and provide any required choices or notices.
9. Cookies and Similar Technologies
Our website and the services used to operate it may use cookies or similar technologies.
These technologies may be used to:
make the website function properly;
remember certain preferences;
maintain security;
understand website performance;
diagnose technical problems; and
understand how visitors interact with the website.
The availability of browser controls for cookies varies by browser. Blocking certain cookies may affect how parts of the Services function.
10. Analytics and Third-Party Collection
Service providers that help operate, secure, analyze, or improve our Services may collect technical information about your interactions with the Services as described in this Privacy Policy.
Third-party websites or platforms that you choose to visit through links on ReelLove, such as Discord or social media platforms, operate independently from ReelLove and may collect information according to their own privacy policies.
We encourage you to review the privacy practices of those services before providing information to them.
11. Do Not Track Signals
Some web browsers provide a “Do Not Track” (“DNT”) setting.
Because there is not a universally accepted standard for interpreting DNT signals, our Services do not currently respond to browser DNT signals in a standardized manner.
We will comply with legally required browser or device-based privacy preference signals where applicable to ReelLove and its data practices.
California's CalOPPA specifically requires privacy policies to disclose how the operator responds to browser Do Not Track signals and whether third parties may collect personally identifiable information through the service, which is why this section is included even at the pre-launch stage.
12. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing the Services, maintaining appropriate business records, evaluating submissions, communicating with users, complying with legal obligations, resolving disputes, and protecting our legal rights.
Retention periods may vary depending on the type of information and why it was collected.
For example, information submitted as part of a creator or career inquiry may be retained for a reasonable period so we can consider the individual for current or future opportunities.
When information is no longer reasonably necessary, we may delete or anonymize it, subject to applicable legal, security, backup, and recordkeeping requirements.
13. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no website, database, network, transmission method, or storage system can be guaranteed to be completely secure.
You should therefore use care when transmitting information online and avoid sending sensitive information that we have not requested.
14. Your Privacy Choices and Rights
Depending on where you live and applicable law, you may have rights regarding your personal information.
These may include the right to:
request access to certain personal information we maintain about you;
request correction of inaccurate information;
request deletion of certain information;
withdraw consent where processing is based on consent;
object to or restrict certain uses of information;
obtain a portable copy of certain information; or
appeal certain decisions regarding a privacy request.
You may also opt out of promotional email communications using the unsubscribe instructions provided in those communications.
To make a privacy request regarding information you have provided to ReelLove, contact us at support@reellove.video.
We may need to verify your identity before fulfilling certain requests. We will not discriminate against you for exercising privacy rights available to you under applicable law.
California privacy law provides qualifying consumers with rights that can include knowing, correcting and deleting personal information and, when applicable, opting out of sale or sharing.
15. California Privacy Information
If you are a California resident, California law may provide you with additional privacy rights depending on the law applicable to ReelLove and its processing activities.
California's Online Privacy Protection Act requires operators of commercial websites and online services collecting personally identifiable information from California consumers to conspicuously post a privacy policy containing specified disclosures.
The California Consumer Privacy Act (“CCPA”), as amended, applies only to businesses meeting specified statutory criteria. As of 2025, one criterion is annual gross revenue exceeding $26.625 million; alternative thresholds relate to processing the personal information of at least 100,000 California residents or households, or deriving at least 50% of annual revenue from selling or sharing California residents' personal information.
To the extent a California privacy law applies to ReelLove, we will honor the rights required by that law.
You may contact support@reellove.video with questions or requests concerning your personal information.
16. Children's Privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Services.
If you believe that a child under 13 has provided personal information to ReelLove, please contact us at support@reellove.video so that we can investigate and take appropriate action.
Some ReelLove content or features may have additional age requirements when introduced.
International Users
ReelLove is based in the United States.
If you access the Services from outside the United States, your information may be processed and stored in the United States or other countries where our service providers operate.
Privacy and data protection laws in those countries may differ from those in your country of residence.
Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.
18. Third-Party Links
The Services may contain links to websites, communities, social media accounts, or services that ReelLove does not operate.
For example, ReelLove may link to community or social platforms.
This Privacy Policy does not govern the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.
19. Changes to This Privacy Policy
We may update this Privacy Policy as ReelLove and our Services evolve.
When we make changes, we will update the “Last Updated” date at the top of this page.
If we make material changes, we may provide additional notice when required by applicable law, such as by displaying a notice on our website or sending an email.
We encourage you to review this Privacy Policy periodically.
ReelLove will evolve, so we may update these Terms from time to time.
When we update them, we will revise the “Last Updated” date at the top of this page.
If a change is material and applicable law requires additional notice, we may provide notice through the Services, by email, or through another appropriate method.
Your continued use of the Services after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.
If you do not agree to updated Terms, you should stop using the Services.
These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles, except to the extent applicable law requires otherwise.
Any dispute arising from these Terms or the Services will be resolved in the state or federal courts with appropriate jurisdiction in California, unless applicable law gives you the right to bring a claim elsewhere.
Nothing in these Terms limits any non-waivable rights you may have under applicable consumer protection law.
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.
The remaining provisions will remain in effect.
